4819 Emperor Boulevard
Durham, NC 27703
Phone: (919) 361-0940
Fax: (919) 361-0639
Email: mikemiller@sandler.com
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When I came to my first President's Club session, Mike talked about the 70/30 rule. I realized that instead of listening to the prospect 70% of the time, I was actually talking 70% of the time. So I made it a point to stop talking and start listening.
Aside from listening instead of talking, I learned to actively look for the three components to qualify a business as a good prospect: pain, budget and decision process. If the business doesn't fit, don't go after it. Instead, spend the time with prospects that are a good fit.
Neuse River has enjoyed a consistent 20% growth sustained over the last year and a half. Our June 2007 set an all time high ten-year sales record as we celebrated a decade of service and expanded our scope from local to global.
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Jim Ray, President, Neuse River Networks